At Martin Kaine Electrical, we are committed to protecting and respecting your privacy in compliance with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy explains how we collect, use, and safeguard your personal data.

1. Information We Collect

We may collect the following personal data:

• Contact Information: Your name, address, email, and phone number, provided when you contact us or request a service.
• Service Details: Information about the services you request or any queries you submit.
• Payment Information: Bank details or payment information used to process transactions.

2. How We Use Your Data

We will only use your personal data for the following purposes:

• Service Delivery: To provide you with our electrical services and manage your account.
• Communication: To respond to your queries and provide information about our services.
• Legal Obligations: To comply with legal requirements, including invoicing and tax obligations.

3. Data Sharing

We do not sell or share your personal data with third parties except:

• When required by law or government authorities.
• To service providers working on our behalf (e.g., payment processors), ensuring they comply with data protection laws.

4. Data Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Retention of Data

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.

6. Your Rights

Under the UK GDPR, you have the right to:

• Access your personal data and request a copy.
• Correct inaccurate or incomplete data.
• Request deletion of your data in certain circumstances.
• Object to the processing of your data or withdraw consent at any time.

This policy is subject to periodic updates in compliance with changing legal requirements. Please review it regularly.